Frequently Asked Questions

What is your cancellation policy?

Click here to read Bella Lei's cancellation policy.

Do you consult on chronic illnesses, such as cancer, diabetes, etc.?

No. While Bella Lei does take into account nutrition and whole-body health when treating your aesthetic concerns, we are an aesthetic clinic, not primary care or specialty practice. We do not treat any illnesses, nor should we replace your primary care or specialty doctors.

Do Bella Lei doctors and NPs write prescriptions?

We can write prescriptions, if necessary, to treat an underlying issue that is affecting your aesthetic well-being.

Do you accept insurance?

We prefer to spend our time directly with patients rather than negotiating with insurance companies. Therefore, we do not accept any insurance; however, we are happy to provide you with a “superbill,” detailing the services provided. You can submit this superbill to your insurance company and, in some cases, they may consider covering your visit with us as an “out of network” provider. They may also be willing to cover any lab tests performed.

Some of our services may also qualify for payment from your health savings account.

Do you offer complimentary skin assessments?

Yes. We offer complimentary consultations to assess your skin and discuss any areas of concern you may have. We will then work with you to design a customized treatment plan.

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