Bella Lei’s Cancellation Policy
To our Valued Patients:
Your appointments are very important to all members of our team. Time allocated for an appointment is reserved especially for you. We do understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours’ notice for adjustments to your appointments and for cancellations. All our policies are designed to benefit our patients and to provide the best quality and tradition of excellent service for our established and future clientele.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and patients on our waiting list miss the opportunity to receive services they need.
- Notifications given at least 24 hours prior to your appointment will receive NO charge.
- All patients are required to keep a credit card on file per this policy.
In the event that we do not receive the required notice for adjustments and cancellations, the following fee will be applied to your account or alternatively billed out to you:
New Consults
- All new consults are required to pay a $50 non-refundable consult fee that can go towards a purchase. If we do not obtain the required notice for adjustments, the $50 consult fee becomes a cancellation fee and may not be used for any purchases.
Established Patients
- No-Shows or notification given less than 24 hours prior to appointment time will result in a $25.00 cancellation fee
I authorize Bella Lei to charge the credit card on file the cancellation fee per office policy and I have read and understand the Cancellation Policy Acknowledgement.
